Terms and Conditions

Vehicle Leasing Details

Vehicle details and specifications displayed on this website should normally match the pictures and the deal that we are promoting. However, errors can and do sometimes occur, therefore, please check with the vehicle manufacturer for clarification, and also check that the final lease offer matches your requirements and the deal you want. We cannot and do not accept any liability for any errors or inaccurate information on this website or any other promotion/marketing material. For the avoidance of doubt, Creative Client Services Limited, trading as ‘Hot Car Leasing’, will not be liable for any loss or damage arising, in contract, tort or otherwise, directly or indirectly from the use of or reliance upon any information, contained on the Website, nor products or services provided by third parties (whether individuals or business corporations) featured on the website.

Introduction

Terms of Business Agreement comes into force on the day you receive it from us and will remain in force until you are provided with revised terms.

On submitting your proposal, we will charge a booking fee if you successfully pass credit checks. The amount required will be stated when you submit your proposal form.

Once you have passed the proposal stage, we will send you a Vehicle Order Confirmation form which you will need to physically sign and date by traditional methods or electronically. Once you have signed this document, you will also normally be required to pay a cancellation fee if you decide you no longer wish to proceed at this stage. This fee will be stated clearly on the Vehicle Order Confirmation. This is normally 3 month's rental or £500 plus taxes (whichever is higher). On some occasions, this may be much higher than this, i.e. in the case of special orders.

Normally, prior to receiving your vehicle, an initial rental will be required. Subsequent cancellation of order will result in the loss of any monies paid, subject to the discretion of Creative Client Services Limited. Additional charges to the original fees stated on our proposal forms, which you may have to pay to the finance company, may include:

Excess Mileage - certain finance agreements have an excess mileage charge, normally per mile over the term of the agreed stated mileage. Please refer to your contract for full details on excess mileage charges and how this cost may affect you.
Up Keep Of The Car - all finance agreements normally have a fair wear and tear policy and any damage at the end of the agreement will normally be chargeable. Please see the full details on the final agreement between you and the leasing company.
Credit Cards - credit card payments incur an additional 2% surcharge.
Other Additional Fees - there may be additional fees that the leasing company will apply, please read the terms of the leasing agreement that you will/may make with the leasing company.

As part of the proposal stage a credit check may be carried on your credentials. This may leave a search record on your credit history for a short duration. This search should not affect your credit history, but it may show up in the short term to other companies that carry out a credit search on you.

Important : Please always check the final lease agreement before signing, making sure that the details are correct as this agreement is binding between you and the leasing company. Therefore, if anything is inaccurate, missing or incorrect please tell us/the leasing company immediately so that we can try and resolve any discrepancies.

There are benefits associated with leasing a car. For example, in most cases, you will not own a depreciating asset, you have no selling hassle after your contract term, you avoid the problems and expenses associated with ageing cars, there is a fixed cost, road tax is included, the car is delivered to your door, the commitment is relatively short-term, and you can set your own budget.

There are also risks associated with leasing a car. For example, if you exceed your contracted mileage, you will have to pay excess mileage charges. If you have poor credit, you may not pass credit checks and, if you terminate your contract early or cancel before delivery, you may be required to pay a termination or cancellation fee. You might also have to pay for any damages that are beyond what is considered ‘fair wear and tear’. If you cannot meet repayments, you might also face the risk that the car could be repossessed. Realistic budgeting should help avoid this, but if unforeseen circumstances arise, you should contact the finance company as soon as possible to explain the situation and discuss your options.

About Us

This website is operated by Hot Car Leasing®; Hot Car Leasing is a trademark of Creative Client Services Ltd. Creative Client Services Limited are authorised and regulated by the FCA – FCA registration Number is 719621. Our company registration number is 09801829.

Other Conditions

We reserve the right to make changes to the terms and conditions from time to time.
The words "we", "us" and "I" refer to Creative Client Services
We give you permission to use the website for browsing and car hire (contract hire) purposes only. No permission is given to use or copy any feature of the website including source code, graphics, cars and/or documents.
Prices on the web site are for information purposes only and do not constitute an offer by Creative Client Services Limited, which is capable of acceptance by you.
An order does not create a contract between you and Creative Client Services Limited or ’Hot Car Leasing,’ to purchase, hire or lease a vehicle. The order will be between you (the client) and the leasing/finance company. We also give no advice on which vehicle may be best for you and prefer to let you make the decision to lease or not to lease a vehicle. The leasing company will normally have the right to cancel an agreement at any point until you have both signed up and agreed the final contract.
Occasionally, due to manufacturing issues, strikes, pandemics, war, part shortages etc, vehicles can get delayed. Therefore we cannot guarantee delivery dates. We also recommend that you check the final contract information and vehicle details as mistakes can be made. In placing a proposal/vehicle order through us, you agree and understand that you will not hold us responsible for changes in lead times, delays, and wrong or missing items on a vehicle.

Do you need help?

If you are having difficulty reading or understanding anything on our website and you would like help, please call us on 01952 350 000 and we will be happy to help you. Our phone lines are open Mondays - Friday: 9am- 5:30pm.

If you are concerned about being declined for credit or being at risk of financial exclusion, you can get free, impartial help from Money Helper at https://www.moneyhelper.org.uk/en. Please note that this is a third party, unrelated to Hot Car Leasing.