Hot Car Leasing Hot Car Leasing
Hot Car Leasing
Hot Car Leasing - Lowest prices - When it's gone, it's gone
01952 350000
Monday - Friday : 9:00am - 5:30pm
Saturday - Sunday : Closed
Hot Car Leasing Deals
Hot Car Leasing
01952 350000
Monday - Friday : 9:00am - 5:30pm
Saturday - Sunday : Closed
 

Privacy Policy

Our privacy policy explains how our company, Creative Client Services Ltd trading as "Hot Car Leasing®", uses and protects any information that you provide to us when you use this website.

Our company is committed to protecting your privacy and ensuring that your personal data is handled in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any information that we ask you for, by which you can be identified when using this website, will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes that may have been made since you last viewed this policy.

Our ICO registration number is: ZA154451.

This policy was last edited on: 29/04/2024.

What Data and Information Do We Collect?

Depending on what your information is required for, we may need a variety of details about you and includes but may not be restricted to the following:

  • Name;

  • Employment Information;

  • Residential Information such as current or previous addresses;

  • Contact Information : including email address and telephone number for example;

  • Demographic information such as Postcode;

  • As well as other information relevant to offers, special deals or promotions from time to time.

  • Cookies: We use cookies and similar technologies to collect information about your browsing behaviour.

How We Use Your Data

We use your personal data for the following purposes:

  • Providing Services

  • Communication

  • Analytics

  • Legal Compliance

Legal Bases For Processing

We process your personal data based on the following legal bases:

  • Consent: Where you have given explicit consent for specific processing activities.

  • Contract: To fulfill contractual obligations with you.

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided your rights are not overridden.

  • Legal Obligations: To comply with legal requirements.

Why Do We Need the Information We Request?

We require this information to gain a firm or better understanding of your needs, which in turn allows us to provide you with a better service. Some examples of why we need this information have been listed below:

  • Internal record keeping;

  • We may use the information to improve our existing products and services or to offer better products and services in the future.

  • Occasionally, we may send promotional emails about new products, special offers etc which we think we may be relevant or you might find interesting to the email address you provided.

  • On rare occasions, we may also use your information to contact you for market research purposes. This may be done via email, phone or traditional post.

  • We may also use the information to customise the website according to your interests and preferences.

  • We may also keep a record for compliance purposes.

Passing on information to other parties

We may/do need to pass on information to other parties (third parties) in order to carry out compliance, due diligence, process your order, and deal with your enquiries. Some examples of these parties are listed below:

  • Parties that help us with compliance and regulations;

  • The police or courts should they require information;

  • Suppliers, funders, dealerships, car manufactures, repair companies, credit check companies, delivery companies etc that help us to deliver the vehicle, quotes and hopefully a successful outcome to you.

  • Service Providers: We engage third-party service providers to support our website operations. These providers are required to maintain the confidentiality and security of your data.

  • Business Transfers: If we undergo a merger, acquisition, or sale, your data may be transferred to the new entity.

Your Rights

Under UK data protection laws, you have certain rights regarding your personal data, including:

  • Access: You can request access to your personal data and obtain a copy.

  • Correction: You have the right to request corrections to inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal data in certain circumstances.

  • Objection: You can object to processing based on legitimate interests or direct marketing.

  • Restriction: You can request restrictions on the processing of your data.

  • Data Portability: You have the right to receive your data in a structured, commonly used format and transfer it to another controller.

To exercise your rights, please contact us at sales@hotcarleasing.co.uk.

Security

We have a high standard of policies and procedures to help ensure the security of your information. In order to prevent unauthorised access or disclosure, we have taken steps to implement suitable physical, electronic and managerial procedures to protect the information we collect online. However, no security system is completely foolproof, and you should take precautions to protect your own data.

Our Use of Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. If you agree, the file is added and the cookie then helps analyse web traffic and their behaviour or it can let you know when you visit a particular site. Cookies are versatile and can allow web applications and websites to respond to you as an individual and show you things that are of more relevance to you. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use cookies to identify which pages are being used and when. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs and preferences. For example, if we know many of our visitors prefer viewing our website on the phone, we can tailor the website to be more mobile friendly and in doing so, provide you with a more suitable viewing experience. We only use this information for statistical analysis purposes.

In summary, cookies help us provide you a more tailored experience. By monitoring the pages you do and do not use, we can try and make sure you only see the things that are relevant to you in a way that is best displayed for you.

You do not have to accept a website's use of cookies, but sometimes, by declining a cookie, the website may not be able to give you the best experience that is available.

External Websites With Reference to Hot Car Leasing®

On some pages of our website, there may be links to other, external locations, such as our Facebook page or Google Reviews. Even though the Facebook page for Hot Car Leasing® is managed by us, we do not have control of Facebook in general and cannot be held responsible for their actions. In such instances, we cannot be held responsible for the protection and privacy of the information you provide whilst on websites such as this. As with any website or webpage, you should always exercise caution and take due care to review the website's privacy policies before exploring further or divulging personal information.

Controlling Your Personal Information

You do have some control over the use of your personal information in the following ways:

When filling in a form on the website, there may be a box to sign up for our newsletter or to be considered for relevant products or services. By ticking/unticking the appropriate box, this will ensure that you will/will not be considered for such products or services.

If you have previously provided your personal information for direct marketing purposes, you can unsubscribe at any time by emailing us at sales@hotcarleasing.co.uk or by clicking the "Unsubscribe" link in one of our emails.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, a legitimate reason to do so, such as for compliance reasons or to process your order, or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

You can request details of personal information which we hold about you under GDPR 2018. A small fee may be payable. If you would like a copy of the information held on you, please email sales@hotcarleasing.co.uk or write to Hot Car Leasing ®, Creative Client Services Ltd, Business & Technology Centre (SB211), Telford Innovation Campus, Telford, Shropshire TF2 9NT.

If you believe that any or all of the information we are holding on you may be incorrect or incomplete, then please write to us or email us as soon as possible, using the contact details mentioned above and we will correct any inaccuracy as quickly and conveniently as possible.

Lodging a Complaint with the ICO

If you have concerns about how we process your personal data or believe your data protection rights have been violated, you have the right to file a complaint with the Information Commissioner's Office (ICO). You can contact the ICO through their website or by phone. Visit https://ico.org.uk/make-a-complaint/ for more information on how to make a complaint.